A Practical Approach to Understanding Work Injury Compensation Claims Act (WICA)

Navigating Employer Obligations under the Work Injury Compensation Act

 

Understanding your responsibilities under the Work Injury Compensation Act (WICA) is more important than ever, especially with recent legislative updates. As an employer, it is essential to stay informed about your legal obligations, from providing timely compensation to injured employees to maintaining a safe work environment. This segment of the course will provide a comprehensive overview of WICA, detailing what is required of employers when managing workplace injuries, including prompt reporting, medical leave wages, and compensation for permanent injuries. You’ll gain insights into effectively handling claims while ensuring compliance with the updated regulations.

 

Managing Workplace Injury Processes and Common Law Claims

Beyond compliance, employers must navigate the often-complex process of dealing with injured employees and resolving disputes. This course will guide you through the practical steps of managing workplace injury claims, including clear strategies for engaging with affected employees and streamlining the claim process under WICA. Additionally, you will explore how to address potential Common Law claims, which may arise alongside WICA claims. By understanding the nuances of both systems, you’ll be better equipped to mitigate risks and foster a fair, transparent approach to workplace injury management.

Programme Objective

By the end of the workshop, you will be able to:

  • Employer Responsibilities under WICA: Gain a clear understanding of your duties as an employer under the Work Injury Compensation Act, including reporting, compensation, and ensuring workplace safety.
  • Effective Claims Management:Learn how to handle claims efficiently, navigate WICA processes, and address issues with clarity and compliance.
  • Understanding Recent Legislative Changes:Explore the latest updates to the Work Injury Compensation Act and their practical implications for your organization.
  • Navigating Complex Claims and Settlements:Master the skills needed to manage Common Law claims, mediate disputes, and resolve issues with employees effectively, even in challenging situations.
  • Collaborating with Insurers and Leveraging Case Law: Discover strategies for working with insurance providers on reimbursements and gain insights from real-world case law to enhance your decision-making in claim management.

 

Who Should Attend

  • Senior HR Leaders: Senior HR Executives, HR Managers, and Assistant HR Managers seeking to deepen their understanding of workplace injury management and compliance.
  • HR Professionals Across Levels: HR Supervisors and professionals engaged in day-to-day HR functions who need practical insights into handling WICA claims and processes.
  • Business Owners: Entrepreneurs and business leaders who want to ensure compliance and effectively manage workplace injury cases within their organizations.
  • Executive Decision-Makers: Senior managers and executives responsible for shaping HR policies and overseeing organizational risk management.
  • Professionals Involved in HR Operations: Individuals involved in broader HR work who aim to enhance their knowledge of legal obligations and claims resolution strategies.
Programme Outline

Module 1: Employer Obligations under WICA

  • Legal duties under the Work Injury Compensation Act.
  • Ensuring adequate insurance coverage for all employees.
  • Complying with safety rules and regulations.

Module 2: Additional Employer Responsibilities

  • Filing incident reports and conducting investigations.
  • Managing employee medical bills and wage payments.

Module 3: Handling Claims without WICA Insurance

  • Reviewing government medical assessments.
  • Settling claims through discussions with relevant agencies.
  • Addressing unresolved claims in Labor Courts.

Module 4: Recent Changes to WICA

  • Expedited processes for urgent cases.
  • New insurance requirements for employers.
  • Increased compensation amounts and implications.

Module 5: Managing Common Law Claims

  • Handling Writ of Summons and proving liability.
  • Addressing quantum of damages and trial preparations.

Module 6: Settlement and Mediation

  • Case studies and Q&A discussions.
  • Drafting settlement agreements with key terms.

 

Terms & Conditions

1. All notice of transfer/withdrawal / deferment must be given in writing and submitted at least 2 weeks prior to course commencement.

2. An administrative fee of $60 (GST inclusive) will be imposed if notice is received less than 2 weeks.

3. If notice of withdrawal is received:
– At least 1 week before commencement of the course, a 20% of the full course fee will be charged. For government-funded course, a 20% of full course fee before funding will be charged.
– Less than 1 week before commencement of the course, a 30% of the full course fee will be charged. For government-funded course, a 30% of full course fee before funding will be charged.
– No show on the scheduled date, a full course fee will be levied. For government-funded course, a full course fee before funding will be charged.

4. For all government-funded programmes (WSQ & Non-WSQ), funding is only applicable to:
– Singapore Citizens or Singapore Permanent Residents.
– Participants who have achieved at least 75% attendance and passed all required assessments.
– Full course fee will be charged to participants who fail to meet the above-mentioned criteria.

5. Certificates or Statement of Attainment or Certificate of Attendance will only be issued to participants who have achieved 75% attendance and undergo assessment (if applicable).

6.When a course is cancelled, fails to commence or fails to complete under unforeseen circumstances, participant is allowed to defer the intake at no cost or withdraw from the course; under such situation, a full refund of the advance payment will be given.

7. Notice of change in participant’s name must be given in writing, 1no less than 5 days prior to course commencement.

8. SMF reserves the right to change the venue, cancel or postpone the event without prior notice and full refund will be given under such circumstances. Such modifications shall become effective immediately upon the posting thereof. Please approach your account manager for more queries.

9. SMF Centre for Corporate Learning Pte Ltd has a Data Protection Policy which provides more information about how we collect, use and disclose your personal data. Please click the link below to know more.
https://ccl.smfederation.org.sg/privacy/

Appeal Process

1. The candidate has the right to disagree with the assessment decision made by the assessor.

2. When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.

3. If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.

4. If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.

5. If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.

6. If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.

7. The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.

8. The candidate must lodge the appeal within 7 days, giving reasons for appeal together with the appeal fee of $109.00 (inclusive of 9% GST).

9. The assessor can help the candidate with writing and lodging the appeal.

10. The assessment manager will collect information from the candidate & assessor and give a final decision.

11. A record of the appeal and any subsequent actions and findings will be made.

12. An Assessment Appeal Panel will be formed to review and give a decision.

13. The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.

14. The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.

15. Please click the link below to fill up the Candidates Appeal Form.

 www.smfccl.sg/appeal/

Need help? Get in touch with our team now.

Programme Key Information

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