Forklift Operator Refresher Training (FORT) (To be confirmed)

Online Training (Asynchronous e-Learning on 7 modules)
• Relevant Workplace Safety & Health (WSH) Legislations / Singapore Standards SS573, applicable to forklift operation
o Explain the relevancy of the stipulated legal requirement/s on Forklift Operators
o Emphasize the penalty for non-compliance (reference recent forklift accident cases, where available).
• Refresh on the correct interpretation of the Load Chart
o Refresh on the correct and accurate reading of the Load Charts.
o Highlights the common mistakes made by operators (reference recent forklift accidents, where available).
o Highlight operator reading errors that could potentially lead to accidents

•Forklift Stability
o Highlight factors affecting the stability of forklift operations.
o Highlight the common causes for “instability” forklift operations

•Pre-Ops & Post Ops Checks on a Forklift Machine
o Highlight the key features/items for inspection.
o Discuss reason/s for operators failing to carry out the inspection/s that could lead to serious accidents

•Techniques and requirements for safe operations
o Refresh on the technique/s and requirement/s for safe forklift operation.

•Highlight the common safety lapses by forklift operators and the consequences.
o Provide case examples
• Safety Rules (Do’s and Don’ts)
o Explanation on the Do’s and Don’ts for forklift operations.
o Highlight consequences for failing to observe the safety rules.
Duration 12 Hours

•Online Theory @ 4 hours via asynchronous e-learning must be completed 1 (one) day before the start of workshop.
•1 day workshop @ 8 hours

Language
• English
Safety Attire
Learners are required to wear safety shoes or safety boots during all practical training and assessment sessions.
Things to Bring

• NRIC, Work Permit, Employment Pass or S Pass (as applicable)

• Safety shoes or safety boots for practical training and assessment

Note: Learners who fail to bring the required safety footwear will not be allowed to participate in the practical component of the course, which will affect course completion and certification requirements.

Entry Requirements / Assumed Skills and Knowledge
Learners must:
✓ Be at least 18 years of age.

✓ Have a valid Singapore Class 3 driving licence or Malaysian Class D driving licence.

✓ Be a Singapore Citizen, Permanent Resident or holder of a valid Employment Pass, S Pass or Work Permit, where applicable.

✓ Be physically and medically fit to participate in the training and operate a forklift safely.

✓ Be able to interpret work instructions and technical information.

✓ Be able to listen, speak, read and write in the language of instruction at a proficiency level equivalent to ESS/WPLN Level 3.

✓ Be able to perform basic numerical calculations at a proficiency level equivalent to ESS/WPLN Level 3.

Note: Learners aged 70 years and above must provide a medical certificate confirming that they are medically fit to participate in the training and operate a forklift safely.

1. All notice of transfer/withdrawal / deferment must be given in writing and submitted at least 2 weeks prior to course commencement.

2. An administrative fee of $60 (GST inclusive) will be imposed if notice is received less than 2 weeks.

3. If notice of withdrawal is received:
– At least 1 week before commencement of the course, a 20% of the full course fee will be charged. For government-funded course, a 20% of full course fee before funding will be charged.
– Less than 1 week before commencement of the course, a 30% of the full course fee will be charged. For government-funded course, a 30% of full course fee before funding will be charged.
– No show on the scheduled date, a full course fee will be levied. For government-funded course, a full course fee before funding will be charged.

4. For all government-funded programmes (WSQ & Non-WSQ), funding is only applicable to:
– Singapore Citizens or Singapore Permanent Residents.
– Participants who have achieved at least 75% attendance and passed all required assessments.
– Full course fee will be charged to participants who fail to meet the above-mentioned criteria.

5. Certificates or Statement of Attainment or Certificate of Attendance will only be issued to participants who have achieved 75% attendance and undergo assessment (if applicable).

6.When a course is cancelled, fails to commence or fails to complete under unforeseen circumstances, participant is allowed to defer the intake at no cost or withdraw from the course; under such situation, a full refund of the advance payment will be given.

7. Notice of change in participant’s name must be given in writing, 1no less than 5 days prior to course commencement.

8. SMF reserves the right to change the venue, cancel or postpone the event without prior notice and full refund will be given under such circumstances. Such modifications shall become effective immediately upon the posting thereof. Please approach your account manager for more queries.

9. SMF Centre for Corporate Learning Pte Ltd has a Data Protection Policy which provides more information about how we collect, use and disclose your personal data. Please click the link below to know more.
https://ccl.smfederation.org.sg/privacy/

1. The candidate has the right to disagree with the assessment decision made by the assessor.

2. When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.

3. If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.

4. If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.

5. If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.

6. If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.

7. The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.

8. The candidate must lodge the appeal within 7 days, giving reasons for appeal together with the appeal fee of $109.00 (inclusive of 9% GST).

9. The assessor can help the candidate with writing and lodging the appeal.

10. The assessment manager will collect information from the candidate & assessor and give a final decision.

11. A record of the appeal and any subsequent actions and findings will be made.

12. An Assessment Appeal Panel will be formed to review and give a decision.

13. The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.

14. The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.

15. Please click the link below to fill up the Candidates Appeal Form.

 www.smfccl.sg/appeal/